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Shipping and Delivery

Buy Online, Pick Up in Store

  • Same-day pickup now available at nearly 400 stores, across 38 states and most major metropolitan areas.
  • You can check on Hallmark.com to see if an item is in stock at your local store. Choose “Find in a store” on any product page, and look for a message that says “Pick up as soon as today.” Pay online, and you can pick up your order in as little as 3 hours.
  • We’ll email you when your items are ready. You’ll need to bring your confirmation email and a valid ID with you. Just come to the checkout area of your store, and we’ll have your items waiting for you.
  • Orders placed outside of store hours may require longer processing time or be ready the next day.
  • Some items, including all personalized products, are not available for same-day pickup.
  • Orders are held for 7 days after processing.

FREE ship to store delivery

  • Choose “Pick up in store” in your cart for free shipping to participating Hallmark Gold Crown stores. Available for most items sold on Hallmark.com.
  • Items usually arrive in 4 – 7 business days. Expedited or Rush shipping not available.
  • You will receive tracking information when your order ships and a phone call from the store when it’s ready to be picked up.

Looking for your order?

Track your order status with your order confirmation email and email address, or sign in to see your full order history.

Need it by Father’s Day?

See the order deadlines to get it there in time.

Standard shipping fees

These charges are based on the total value of merchandise shipped to each address. Learn more about our free shipping options.

Shipping costs

Shipping method Purchases up to $49.99 Purchases $50+
Ship to Store Free Free
Standard Ground $6.99 Free
Expedited $11.99 $11.99
Rush $14.99 $14.99

Anticipated arrival times

Delivery times are for in-stock merchandise only. Orders placed by 11:59 p.m. CT will ship the next business day. (Packages do not ship from our warehouse on weekends or holidays.) We’ll send you an email with tracking information when your order ships. We can ship to valid U.S. Postal Service addresses within the United States.

Shipping method Turnaround time (from order to delivery)
Ship to Store 4-7 business days
Standard Ground 4-7 business days
Expedited 3 business days
Rush 2 business days

Exceptions:

  • Please choose Standard Ground if you’re shipping to PO boxes, U.S. territories or Overseas Military Mail (APO/FPO). Expedited or Rush shipping isn’t available for these addresses.
  • Saturday delivery is not available for Expedited or Rush shipping options.
  • International shipping is not available.

Greeting cards

Now you can shop online and stock up on your favorite cards—the same cards you’ll find at your local Hallmark Gold Crown store. Have them shipped to you or pick them up at your local store. This table applies if you have only greeting cards in your cart. If you’re also purchasing gifts, ornaments or personalized products, please refer to the standard shipping fees above.

Standard shipping

Merchandise total Shipping cost
$0.00 – $7.99 $1.99
$8.00 – $14.99 $2.99
$15.00 – $23.99 $4.99
$24.00 – $49.99 $6.99
$50.00+ Free

Other shipping options

Shipping method Shipping cost
Ship to Store Free
Expedited $11.99
Rush $14.99

Anticipated arrival times

Delivery times are for in-stock merchandise only. Orders placed by 11:59 p.m. CT will ship the next business day. (Packages do not ship from our warehouse on weekends or holidays.) We’ll send you an email with tracking information when your order ships. We can ship to valid U.S. Postal Service addresses within the United States.

Shipping method Turnaround time (from order to delivery)
Ship to Store 4-7 business days
Standard Ground 4-7 business days
Expedited 3 business days
Rush 2 business days

Personalized cards & invitations

Effective October 2015, all your favorite personalized greeting cards and invitations have moved to Ink & Main, the newest member of the Hallmark family. We encourage you to visit their site to create your one-of-a-kind photo cards.

Personalized books & ornaments

Anticipated arrival times

Because your book or ornament is made just for you, please allow up to 5 business days for processing before shipping. We’ll send you an email with tracking information when your order ships. We can ship to valid addresses within the United States.

Shipping method Turnaround time (from order to delivery)
Ship to Store 8-11 business days
Standard Ground 8-11 business days
Expedited 7 business days
Rush 6 business days

Keepsake Ornament Club

Shipping costs

Merchandise total Shipping cost
Up to $49.99 $6.95
$50.00 – $74.99 $9.95
$75.00+ $12.95

KOC shipping costs are based on the retail value of the ornaments you select, including both membership ornaments and exclusive bonus ornaments. KOC ornaments ship separately from other products (including Keepsake Ornaments) and will have separate shipping charges.